1. These general terms and conditions apply to anyone accessing information viewing pages, or placing orders utilising any part of the Online Chemist website. Using the Website, you acknowledge your acceptance of these general terms and conditions. Raja Healthcare Limited retains the right to change the terms and conditions without warning or prior notice.
2. The Website is owned by Raja Healthcare Limited, whose Registered office address is 163 Windermere Road, Middleton, Greater Manchester, M24 5NQ.
3. These terms and conditions apply for as long as Raja Healthcare Limited subscribes to the pharmacy website service provided by MedicineChest Limited.
4. Unless otherwise stated, all NHS repeat prescription requests ordered through the Raja Healthcare Limited website are processed by Online Chemist.
5. The contents of the Website are specifically for the residents of the UK. The law concerning the operation of the Website is governed by English law, and any transaction is deemed to have taken place in England. The Website is, therefore, subject to the jurisdiction of the English courts.
6. Where enabled, the online shopping function is provided by HI Weldrick Ltd on behalf of Raja Healthcare Limited.  Anyone wishing to purchase items on the Website is required to submit their details with the Website. The User (anyone utilising any part of the Website, cumulatively referred to as ‘you’ or ‘your’) must be aged 16 years or over to order NHS repeat prescriptions and over 18 to purchase any items on the Website. Raja Healthcare Limited or HI Weldrick Ltd may request age proof at any time. The User will be responsible for using the Website, so you must ensure that you keep your log-in and password details private. The User will be responsible for any use or misuse of the Website where your log-in details have been used.
7. Raja Healthcare Limited, MedicineChest Ltd, HI Weldrick Ltd and NHS Choices have taken reasonable care to ensure the content of the Website is correct and current. Raja Healthcare Limited, MedicineChest Ltd, HI Weldrick Ltd and NHS Choices disclaim any warranties of any kind concerning the contents of the Website to the full extent permitted by law.
8. Raja Healthcare Limited, MedicineChest Ltd,  related companies and their directors and employees will not be liable for any loss or claims arising from the use of the Website or use or interpretation of the information therein, either directly or indirectly. This exclusion does not override any statutory rights. The User’s statutory rights as a consumer are not affected by these terms and conditions.
9. All information and content on the Website are for information only. If the User has any doubts regarding the pharmaceutical products, they should contact their doctor or medical adviser. Users are reminded to check the product information on the packaging and leaflet that comes with the product. Product packaging and leaflet information directions and warnings must be followed when taking the products supplied.
10. Users must follow all product packaging labels and leaflets before use. If you suspect you have a health care problem, you should consult your doctor before taking any medicines. Please consult your doctor if you are already taking prescription drugs or are under ongoing medical care before taking any additional pharmaceutical products.
11. We may, from time to time, provide links from the Website to websites that are owned and controlled by third parties. These links are provided only for your convenience, and we have no control over and will have no liability in respect of those websites.
12. Suppose any of these terms are unenforceable or invalid. In that case, such terms shall be treated as removed so that it does not affect the enforceability or validity of the remaining terms and conditions.

YOUR CONDUCT

1. You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired.
2. You understand that you, and not Raja Healthcare Limited or  MedicineChest Ltd are responsible for all electronic communications and content sent from your computer to us. You must use the website for lawful purposes only.
3. You must not use the website for any of the following:

   -for fraudulent purposes or in connection with a criminal offence or other unlawful activity

   – to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam.”

   – to cause annoyance, inconvenience or needless anxiety.

ALTERATION OF SERVICE OR AMENDMENTS TO THE CONDITIONS

We reserve the right to make changes to our website, policies, and these conditions of Use Sale at any time. You will be subject to the policies and conditions or conditions of use and sale in force at the time that you use the website or that you order goods from us unless any change to those policies or these conditions is required to be made by the law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

EVENTS BEYOND OUR REASONABLE CONTROL

We will not be held responsible for any delay or failure to comply with our obligations if the delay or failure arises from any cause beyond our reasonable control. This condition does not affect your statutory rights.

Copyright and Intellectual Property

All information contained on the Website is wholly owned by Raja Healthcare Limited, MedicineChest Ltd, HI Weldrick Ltd and NHS Choices; on no account is anyone allowed to download any data or information for commercial use. Users can download NHS Choices health information, MedicineChest Ltd Health Content and information about a specific product or products for information only. Health Content by MedicineChest Ltd is made available to GP Surgeries, Pharmacies, Dentists and other NHS service providers to download, copy and distribute to Patients for free.